Stores & Services
Find a Sephora

Happening at Sephora

View all


From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
Online Order

I stil haven't got my order by mail, it has been a while. I wonder if anything happen to it. 

Thank you!

Re: Online Order

@Magikdust, You can track your package by signing into your account and clicking on "View and Track Online Orders" in the column on the left. Click on the tracking number for the order to find the scheduled delivery date.


If you don't receive your package by the scheduled delivery date, please contact us immediately by phone so that we can research your order. Our Beauty Advisors are available at 1-877-SEPHORA (1-877-737-4672). Thanks!

Conversation Stats
  • 1 reply
  • 0 Hearts Given
  • 2 Contributors