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Featured
Contact Sephora
Sephora's Customer Service is ready to assist you. Call us at
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40,386 Posts
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Why is the Laura Geller makeup line no longer sold in Sephora stores in Canada
They used to carry the full line of Laura Geller products in my local
Sephora in Mississauga. But as of july 2010, it suddenly disappeared
from their shelves. Just randomly took it away. I've visited ...
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Re: Why is the Laura Geller makeup line no longer sold in Sephora stores in Canada
@Beautyncheck, The reason any brand is discontinued by Sephora simply
comes down to a business decision made between Sephora and the brand. As
Sonnie mentioned, we do introduce new brands into the mix...
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They discontinue a lot of companies: Sue Devitt, Napoleon...
They discontinue a lot of companies: Sue Devitt, Napoleon Perdis,
Bourjois, Vincent Longo, Shu Uemura, just off the top of my head. They
do this for a number of reasons, such as a brand not selling or...
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Sephora Collection BCA Pink Brush Set?
Hi, I just received an e-mail about the new 10-piece pink brush set
that's coming out in Canadian locations (I am a Canadian resident), that
supports Breast Cancer Research in honour of October, the o...
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Re: Sephora Collection BCA Pink Brush Set?
I have attached a phot of it for you and it is $60.00 American currency.
It is available in the U.S. and also on the site if you type Breast
Cancer on your search box it will appear with other BC supporting
products. Here it is:
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Re: Sephora Collection BCA Pink Brush Set?
Hi Luckyem! This set is available online and retails for $78 CAD. Here
is the link:
http://www.sephora.com/browse/product.jhtml?id=P202938&categoryId=B70 If
you prefer to shop in store, we recommend c...
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1 Reply
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@Thekaykay4ever, Please click here for online shipping co...
@Thekaykay4ever, Please click here for online shipping costs:
http://www.sephora.com/customer_service/csr_controller.jhtml?csrSection=shipping&csrSub=shipCosts
For help placing an online order, call u...
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Online Order
I stil haven't got my order by mail, it has been a while. I wonder if
anything happen to it. Thank you!
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Re: Online Order
@Magikdust, You can track your package by signing into your Sephora.com
account and clicking on "View and Track Online Orders" in the column on
the left. Click on the tracking number for the order to ...
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Re: What are parabens?
Wealth of Information in these replies. I love ingredient talk 🙂 The
amounts of parabens that are used in an individual product is somewhat
regulated. The problem is you don't use ONE product and non...
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Re: What are parabens?
Parabens—methyl, propyl, butyl and ethyl (alkyl-p-hydroxybenzoates)—are
chemical preservatives. These chemicals mimic your body´s own hormones
and can have endocrine-disrupting action when they are ru...
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Re: What are parabens?
Are they bad for you? Ehhhh in high amounts for sure they are--also you
probably should not eat a bunch of it either. In small amounts the jury
is still out. More and more movement has been brought to...
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@Vballchick01, Parabens are the most commonly used synthe...
@Vballchick01, Parabens are the most commonly used synthetic
preservatives. They ensure a long shelf life in cosmetics by inhibiting
the growth of harmful bacteria, yeast, and mold in beauty products. Hope
that helps!
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Re: @Vballchick01, Parabens are the most commonly used synthe...
@Vballchick01, All products Sephora carries have been safety-tested &
approved. Depending on your preference, we offer products with and
without parabens. Simply search for "paraben free" on Sephora.c...
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Re: @Vballchick01, Parabens are the most commonly used synthe...
i was gonna get the oil free luara mercier travel kit thing with the
primer tinted mosterizer concealer and brushes but then someone told me
they have parabens
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Re: @Vballchick01, Parabens are the most commonly used synthe...
Yep, Laura Mercier products do contain parabens (a full ingredient list
is available for the Oil-Free Flawless Face kit product page under "More
About This Product"). If you want a set without paraben...
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Beauty profile
I can't seem to be able to update my profile with my location, b-day,
hair color etc... :-((( any help on where that settings button might be?
Thank you!
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For help personalizing your BeautyTalk profile, check out...
For help personalizing your BeautyTalk profile, check out the How-To's
posted on the Getting Started board:
http://community.sephora.com/t5/Welcome-Getting-Started/How-to-Personalize-BeautyTalk/m-p/29...
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can you delete posts?
i accidently responded to the wrong question. i edited my answer so it's
now blank. just wondering if there is any way i can just delete it?
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Re: can you delete posts?
@Alexiis, You are able to edit your posts, but only a moderator or
administrator can delete. I found your blank post and removed it for
you. Thanks for the heads up!
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1 Reply
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@Michy89, The limited edition Legally Bronze set should b...
@Michy89, The limited edition Legally Bronze set should be available
again online by the end of the month.
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Help on Purchasing Tanda Items
Is the Tanda Cleanser, Gel and Serum still available in stores? I looked
for it online and it says "This product is not available at
Sephora.com."
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@JosieGakaKitten, Sorry for the confusion. It looks like...
@JosieGakaKitten, Sorry for the confusion. It looks like the Tanda
Cleansing Gel & Serum are no longer available on our website or in
stores. I suggest contacting Tanda directly to replace these speci...
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Re: @JosieGakaKitten, Sorry for the confusion. It looks like...
Would I have to have the serum and gel in order for the product to work?
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@Nsingh, Please contact the store directly for questions...
@Nsingh, Please contact the store directly for questions about making a
return or exchange. You can find the phone number at the top of your
receipt, or by using the Store Locator on our website. Thanks!
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Re: Dior Holiday 2010
Hi Kalex! We will be getting some exciting new holiday palettes over the
next few weeks. Be sure to keep an eye on our Just Arrived page to view
new products.
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Re: i got a smashbox foundation and the pump broke. what now?
@Missbright, The Smashbox PHOTO FINISH FOUNDATION PRIMER bottle is
designed with a unique airless pump that can sometimes stop pumping
throughout use. This is usually caused by an air bubble between t...
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You know...Sephora has an amazing return policy.
You know...Sephora has an amazing return policy.
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@BethRN, not that we're aware of, but it's definitely pos...
@BethRN, not that we're aware of, but it's definitely possible & we're
happy to replace it for you. Please contact the store directly about
exchanging. The phone number is listed at the top of your receipt, or
you can use our Store Locator.
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Maybe so! Sometimes companies do happen to have this, eit...
Maybe so! Sometimes companies do happen to have this, either that you
bought an old primer. Bring it back to sephora and exchange it for a new
one. If that one isn't working, then the primer might just not be good
for your skin.
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Order cancellation confirmation?
I just cancelled my online order and never received a confirmation
email. What should I do?
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Re: Order cancellation confirmation?
Hi, Laurenh88. Only Sephora can cancel an order once it has been placed
successfully. If you spoke with a Beauty Advisor who confirmed your
order was canceled, then you can verify by checking your ord...
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