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New Reply in BIC Ambassadors
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Welcome to BIC Ambassadors!
Hello and welcome to our private BIC Ambassadors group!
Re: Welcome to BIC Ambassadors!
BIC Ambassador INSIDER
Reply: I am so happy to be here.
I am so happy to be here.
New Reply in BIC Ambassadors
Welcome to BIC Ambassadors!
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Re: Welcome to BIC Ambassadors!
BIC Ambassador INSIDER
Reply: I am so happy to be here.
I am so happy to be here.
New Post in Advisory Board
Test Product mentions
Test Lancôme Best Of GÉNIFIQUE Set ...read more
Test Lancôme Best Of GÉNIFIQUE Set
New Post in Advisory Board
Testing Mobile URLs
Trying to add query strings mobile app responses
Trying to add query strings mobile app responses
New Post in Stores Only
Test
fresh Soy Makeup Removing Face Wash 5.1 oz/ 150 mLPAT McGRATH LABS MatteTrance™ Lipstick Flesh 3 109SUMMER FRIDAYS - Jet Lag MaskS ...read more
fresh Soy Makeup Removing Face Wash 5.1 oz/ 150 mLPAT McGRATH LABS MatteTrance™ Lipstick Flesh 3 109SUMMER FRIDAYS - Jet Lag MaskSEPHORA FAVORITES - Mini Deluxe Perfume Sampler SetCharlotte Tilbury Mini Pillow Talk Lipstick & Liner Set Pillow TalkPAT McGRATH LABS Mothership V Eyeshadow Palette - Bronze SeductionYves Saint Laurent Tatouage Couture Velvet Cream Matte Liquid Lipstick N201 Rouge TatouagePeter Thomas Roth Mix, Mask & Hydrate
New Post in Operation: Welcome
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New Reply in Advisory Board
Live Chat Feature
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Re: Live Chat Feature
ROOKIE I INSIDER
Reply: It has taken me a while to respond, since I've been thinking about my answer since I saw this posted because I'm not really clear ...read more
It has taken me a while to respond, since I've been thinking about my answer since I saw this posted because I'm not really clear on the point of the chat... 1. I might be interested, depending on how it's set up/what it's for.2. I'm not sure what "all the questions being asked" means, I'll admit I'm a little confused about the purpose.3. I think a little window of to the side is okay. If we're doing a chat feature, I think it would be helpful for things like trades, planning TSBs, gift exchanges, etc. Any time two people are sending messages back and forth, the inbox can get a little annoying. If there was an instant chat back and forth, that would be much easier. However, if BT is thinking about implementing a new feature, I think a mobile platform would be better than a chat feature right now. It's been increasingly frustrating trying to access BT on my phone, and that is something I know I would very frequently.
New Reply in Advisory Board
BT Revamp Topic 1: General
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Re: BT Revamp Topic 1: General
ROOKIE I INSIDER
Reply: If I may add some late input. Not sure this is the right thread, but here goes: The upside of this forum is it's openess to every ...read more
If I may add some late input. Not sure this is the right thread, but here goes: The upside of this forum is it's openess to everybody. This is a Beauty board open to the public, and not an exclusive Sephora Rewards members. I appreciate that. The downside of this openess is clutter and chaos. I am sure moderation is a challenge - not just of new posters and spam, but all posters alike. To that end: 1. It would be nice to see two display options. One that shows only "Subscribed" threads (or in some way marked as "interested" threads), and another option that shows the whole board. Seeing just the threads that interest us would be a huge relief. I know I would like that. Drama, thread spam, and clutter can easily be avoided (if one so chooses). Sometimes it can be difficult to find a beauty/skincare thread on the Sephora forum until page 3. The display option to see the entire board would allow us to participate in new threads. And it would allow us to add new threads to our "interested thread" list. 2. An "ignore" feature would be VERY convenient. Please. The choice to ignore both a user and/or a thread. See #1 about clutter, drama, and spam.
New Reply in Advisory Board
Attention Bay Area BeautyTalkers
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Re: Attention Bay Area BeautyTalkers
ROOKIE I INSIDER
Reply: Hey Mods! I appreciated answering your questions, and really felt like there were lots of opportunities for us to express our lov ...read more
Hey Mods! I appreciated answering your questions, and really felt like there were lots of opportunities for us to express our loves and concerns about BT. You had planned to meet with some Bay-area BTers, which is great, but I was hoping you could touch base with us to let us know 1. If that happened and 2.If there are any plans moving forward that we can keep an eye out for. For example, do you guys have an end-goal for implementing some changes (a BT relaunch?), if so it would be so great to hear about, at least, how that process is going. I've been around BT for a number of years and have witnessed both the site, the BTers, and the mods go through some growing pains. I am excited that there is mod/company interest in getting to an even better place for users, and am super thrilled to be part of the group asked to chime in.Thanks!Stacey
New Reply in Advisory Board
BT Revamp Topic 4: Groups
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Re: BT Revamp Topic 4: Groups
ROOKIE I INSIDER
Reply: Why would you want to join a group on BeautyTalk? I assuming if there were to be groups?.. That I would join a group if it were t ...read more
Why would you want to join a group on BeautyTalk? I assuming if there were to be groups?.. That I would join a group if it were to serve the same purpose as a thread but maybe have it be more centralized? When you’re looking at your group, what's the first thing you want to see? I’m really not sure as I would need to see the formatting. I would assume it would be a posting based format. Would you expect to receive notifications from your group? If so, what would you want to be notified about? Similar to posting, I would want to be notified of new posts to the group. Would you want to post in groups you haven’t joined, even if you don’t plan to join? No, I would probably only want the option to post in groups I joined. Otherwise what is the purpose of having a group in the first place. How would you feel if BeautyTalkers were posting in your group and they hadn’t joined? Probably the same answer as before.
New Reply in Advisory Board
BT Revamp Topic 5: User/Friends
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Re: BT Revamp Topic 5: User/Friends
ROOKIE I INSIDER
Reply: Do you currently use the “Add Friend” functionality? Yes, but I only recently started using it. What are the reasons you would fr ...read more
Do you currently use the “Add Friend” functionality? Yes, but I only recently started using it. What are the reasons you would friend another user on BeautyTalk? I only added friends for those who I post often with, see on fellow posts, or who I consider just plain friends. Are you familiar with your current list of friends? Is that something you monitor closely? No, it is something I monitor nor keep track of closely. Do you look at other users’ BeautyTalk profiles? Sometimes but not as often as I should. What do you look for when you are viewing someone’s BeautyTalk profile? I have found a lot of people don’t fill out their “About me” page and I find this really disappointing. It ends up making me not wanting to check other BT posters since so many people do not fill out this page.
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New Reply in Advisory Board
BT Revamp Topic 3: Ranking
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Re: BT Revamp Topic 3: Ranking
ROOKIE I INSIDER
Reply: How do you feel about the current ranking system on BeautyTalk? While I like it, I wish there were maybe badges above VIB Rouge. ...read more
How do you feel about the current ranking system on BeautyTalk? While I like it, I wish there were maybe badges above VIB Rouge. Maybe for those who post often, sign on often, etc? Do you like seeing others’ badges and having your badge displayed? Yes, absolutely. What does it mean to be a Hall of Famer? Someone who has 500+ hearts. Do you find the rankings valuable? Yes, I do. I know if nothing else they are used as criteria for TSB boxes. Why do you use hearts on BeautyTalk? If you do not use hearts please explain. I like to always share the love with hearts on Beauty Talk. I try to always give hearts to posts I like. Do you monitor the number of hearts you or other users have? While I do monitor my own hearts, I do not monitor others. I like to see if others have liked my posts. It makes me happy!
New Reply in Advisory Board
BT Revamp Topic 2: Content
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Re: BT Revamp Topic 2: Content
ROOKIE I INSIDER
Reply: What do you want to see on the BeautyTalk homepage? I’m fine as it currently is with the trending posts. What information do you ...read more
What do you want to see on the BeautyTalk homepage? I’m fine as it currently is with the trending posts. What information do you want to see right when you log onto BeautyTalk? Same as #1 What do you currently find yourself digging for? To be honest, the current format of Beauty Talk all but supports digging. If you are not 100% on top of new posts and the trending posts of the day, it is completely overwhelming to know what was posted while you were not on the boards. There is really no current way to find things in large threads except going back by page which is extremely tedious/tiresome. How would you want to filter to find relevant content? How would you define “relevant content?” As I stated in the last topic thread, I sincerely wish the search function was more reliable and easier to use. It is basically unusable in its current state. If I was able to actually specify where and what in a thread I was looking for I might be better able to locate information in the future. What is your favorite thread in BeautyTalk and why? “Deals too good to pass up,” is my fav thread. I like that it is constantly moving and it has extremely useful information. I am also super impressed that Sephora allows its users to share about other retailers on Beauty Talk. I find this extremely impressive and it was one of the things that made me more of a return shopper to Sephora in the long run. What is the most important information that you look for when using Beauty talk? New and relevant… does this information assist me in learning or broadening my horizon about beauty?Sharing with others.. I love sharing my love of beauty with others and have gained my friends on the BT boards through doing this. If you can't find the information that you are looking for, how do you find it? See answers above What do you use Beauty Talk for besides looking for information? Sharing with friends I’ve made on Beauty Talk 🙂Reviews of products
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New Post in Stores Only
I'm so excited about the new Contouring & Highlighting class!
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New Reply in Stores Only
Hi All! I need help with bookings :) What are you all doing to get new cleints in your chairs???? Thanks!
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Re: Hi All! I need help with bookings :) What are you all doing to get new cleints in your chairs???
BEAUTY ADVISOR INSIDER
Reply: My pleasure! Starting last month my SD started having all cast book which is so nice. It takes the pressure off of me as the facil ...read more
My pleasure! Starting last month my SD started having all cast book which is so nice. It takes the pressure off of me as the facilitator and it helps in letting all clients know that we are THE place to learn 🙂 I can't wait to hear how it goes! Missy
New Post in Stores Only
rich linking test
I love these products
I love these products
New Post in Stores Only
Post photos test
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New Post in Operation: Welcome
Welcome to the New BeautyTalk
We are very excited to share with you the new look and feel of BeautyTalk! We’ve redesigned our community to make it more dynami ...read more
We are very excited to share with you the new look and feel of BeautyTalk! We’ve redesigned our community to make it more dynamic, easier to use, and prettier (we are a beauty company, after all). Discover the differences: New design & improved layout Read and reply to threads faster. Join the conversation from any page. Ask a beauty question or start a discussion all from the same place. Updated search Ask a beauty question or search the community from one universal search bar. Activity streams See a dynamic feed of the most recent activity from around the BeautyTalk community. Photo gallery Get inspired by viewing all of the user submitted photos in each category and board. Photo sharing Upload a photo to any post in a few simple steps. New avatars Personalize your profile with over 100 new images to choose from.* There are also a ton of exciting new features yet to come. This community is for you and we value your feedback, so let us know any questions or comments in this thread> http://seph.me/Ufchf6 Please be patient as we are still ironing out a few kinks, but we want to hear it all! *To change your avatar: 1. Sign into BeautyTalk 2. Go to your profile page. To get to your profile page, click on your avatar on the left under “My BeautyTalk Profile” 3. Click on your avatar from your profile page 4. In the “Choose My Avatar” box, click on “From the Community” 5. Choose your avatar
New Post in Operation: Welcome
New Avatar Gallery!
BeautyTalkers, we're very excited to announce a new avatar gallery with over 50 new icons to choose from. Personalize your profil ...read more
BeautyTalkers, we're very excited to announce a new avatar gallery with over 50 new icons to choose from. Personalize your profile with cameo silhouettes, new male avatars, color splashes, and Sephora-inspired logos. To view the new avatar gallery, follow these easy steps: 1. Sign into BeautyTalk. 2. Click "My Settings" (directly below "My Profile" in the black welcome box on the right) 3. Select the "Avatars" tab. 4. Choose your avatar. Examples of the new avatars you can choose from: And there are many more! Go check them out!.
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New Post in Operation: Welcome
How-to: Join the Conversation
Ask a beauty questionWhen you submit a question in BeautyTalk, you will get answers from Sephora beauty experts, as well as other ...read more
Ask a beauty questionWhen you submit a question in BeautyTalk, you will get answers from Sephora beauty experts, as well as other members of the BeautyTalk community. To ask a beauty question: 1. Click on the red "START A CONVERSATION" box in the right nav under "My BeautyTalk Profile." You must be signed into the community for this box to appear. 2. A Post box will pop up on the page. This is where you enter your question. 3. Click the "Q&A" option to ask a question to the community. 4. Type your question in the subject box, and add more context to your question in the body of the message.5. Add Photos to your question by dragging a photo from your computer into the gray box on the right side of the post box, clicking "Choose File" to upload a photo from your computer, or "link to a picture"to enter a photo URL. 6. Choose which board you would like your question to be posted in.7. When you are done creating your question, Click "POST." To reply to a question:Use the "type your reply here" box located under the anchor post to reply to the message or to answer questions. When you post a message as a reply, it will be added to the existing thread instead of creating a new one.To comment on a question:If you would like to comment on a question as opposed to answering it, or to comment on someone's answer to a question, hover over the post you would like to reply to. A black "comments" button will appear. Click on that button to comment. Start a new conversation:You may want to start a conversation in BeautyTalk that is not a specific beauty question, or not related to beauty at all. You can do that too.To start a conversation:1. Click on the red "START A CONVERSATION" box in the right nav under "My BeautyTalk Profile." You must be signed into the community for this box to appear. 2. A Post box will pop up on the page. This is where you type your message.3. Click the "Discussion" option to start a conversation.4. Enter the title of your message in the Subject field and add more context to your message below.5. Add Photos to your message by dragging a photo from your computer into the gray box on the right side of the post box, clicking "Choose File" to upload a photo from your computer, or "link to a picture"to enter a photo URL.6. Choose which board you would like your message to be posted in.7. When you are done creating your message, click "POST". To reply to a message:Use the "type your reply here" box located under the anchor post to reply to the message or to answer questions. When you post a message as a reply, it will be added to the existing thread instead of creating a new one.To reply to another user in an existing thread, hover over the reply that you would like to reply to, a red button with the message "REPLY TO" will appear. Click on that box to reply. To report an inappropriate message1. Click the gear icon to the right of the post (for replies, the gear icon will appear when you hover over the reply)2. Click Report Inappropriate Content. The message will be sent to a moderator for review.
New Post in Operation: Welcome
How-to: Private Messenger
The Private Messenger allows you to send private notes to other users.You need to be signed in to use the Private Messenger. If y ...read more
The Private Messenger allows you to send private notes to other users.You need to be signed in to use the Private Messenger. If you have any new messages, the word “new” will appear under the Private Message link in the black sign-in box with the number of new messages in parenthesis. If you click on the link, you will be taken to your Private Messages inbox. To send a Private Message Sign in. Click the Private Messages Link From your Private Messages inbox, click the Compose New Messagetab.If you have created a Friends List, and you want to send the message to a listed friend, start typing the person’s nickname in the Send to field and the full nickname will appear.If you want to send to someone not in your Friend List, type the person's user name in the Send to field. Type the subject of your message in the Message Subject field. Type the body of your message in the Message Body field. Click Send Message at the bottom of the page.The message will be sent to the other user. The message will also appear in your Sent Messages. To read a Private Message: Sign in.If you have any new messages, the word “new” will appear under the Private Message link in the black sign-in box with the number of new messages indicated in parenthesis.Click the New Link. You will be taken to your Private Messages inbox. Click the Subject of the message you want to read. The full message will be displayed. After you have read the message, you can click on links to Reply to the message or Delete Message buttons at the bottom of the page. You can also click on the Add to Friends button to add the sender to your Friends List.Or, if you don't want this user to send you any more messages, you can click on the Ignore User button to add the person to your Ignore List. To reply to a Private Message: Sign in. Click the Messages Link. Click the Inbox link.Your Inbox will be displayed. Click the Subject of the message you want to read.The full message will be displayed. Click the Reply link at the bottom of the window.The Send Message window will be displayed with the Send to and Subject fields pre-populated. Enter your message in the Note field. Click Send Message. To delete a Private Message: While reading a message, you can click the Delete link at the bottom of the window to delete the current message. While viewing your Inbox, you can delete several messages at once by checking the checkboxes next to the messages you want to delete, then clicking Delete Checked from the Message Options drop down menu To see Private Messages you’ve sent: When in the Private Messenger, click the Outbox link to see all the messages you sent to others. To add BeautyTalk members to your Friends List Your Friends List has three functions: If you have entered information on your Personal Profile page, and if you have checked the Friends Only option for Profile Privacy on your Display & Privacy Settings tab, then only people on your Friends List will be able to see your personal information. Similarly, if you have checked the Friends Only option for Online Status on your Display & Privacy Settings tab, then only people on your Friends List will be able to see when you are online or not. When you send a message in the Private Messenger, all your friends will appear in a dropdown menu that you can select from. You can then send one of them a message without having to type their user name into the Send to field. To add a user to your Friends List: Go to that user’s profile page by clicking on their avatar. In the gray “Contact” box, click “Add to Friends” To add Beauty Talk members to your Ignore List: Adding someone to your Ignore List will stop them from being able to send you Private Messages. To add someone to your Ignore List: Sign in. Click the Messages Link. The Instant Messenger window will be displayed. Click the Find Users link. Enter the user's screen name in the Search box. Click Search. When the user's name is displayed, click the Add to Ignore List link on the same line as the user's name. You can also click the Add User to Ignore List link in any message the user has sent you to add that person to your Ignore List. To see who's on your Ignore List, click the Ignore tab in your Private Messenger. You can remove them from your Ignore List if you've changed your mind.
New Post in Operation: Welcome
How to: Manage your email notifications
You can change your BeautyTalk settings to receive as many or as few email notifications as you would like. Here’s how. Subscri ...read more
You can change your BeautyTalk settings to receive as many or as few email notifications as you would like. Here’s how. Subscription Notifications Subscribing to a message in BeautyTalk ensures that you will never miss information that is important to you. If you subscribe to a message, the system will send you an e-mail every time someone replies to that message. To add a message to your Subscriptions: Sign in. Go to the message to which you want to subscribe. Open the Options menu in the right corner of the message and click Subscribe To view or delete your Subscriptions: Go to My SettingsClick the Subscriptions & Bookmarks tabClick Email Subscriptions To delete any of your Subscriptions, place a checkmark in box next to the subscription you want to delete from the list and click Delete Selected Subscriptions from the Email Subscriptions Options drop down menu. To automatically subscribe to all topics that you participate in: Go to My SettingsClick the Subscriptions & Bookmarks tab Check the “Automatically subscribe me to topics I participate in” box You can also choose to be notified whenever someone responds to one of your posts. When posting a message, check the “Email me with new posts in this thread” box on the right side of the page under Subscriptions. Private Message Notifications Whenever someone sends you a Private Message in BeautyTalk, you receive an email notification. To change this: Go to My SettingsClick the Preferences tabClick the Private Messenger tabUnder Private Messenger settings, uncheck the box next to “Receive email notifications for new private messages"
New Post in Operation: Welcome
How-to: Personalize BeautyTalk
How do I change my avatar? Your avatar is the picture displayed next to your name. You can personalize your avatar by uploading ...read more
How do I change my avatar? Your avatar is the picture displayed next to your name. You can personalize your avatar by uploading a picture you would like to use from your image gallery on your profile page, or by choosing an avatar from our gallery. If you do not upload a picture or choose an avatar you will be given the default avatar. To choose your avatar: 1. Sign into BeautyTalk. 2. Click "My Settings" (directly below "My Profile" in the black welcome box on the right) 3. Select the "Avatars" tab. 4. Choose your avatar. To upload an image to your image gallery: 1. Go to your profile page 2. Click the “edit” link in the top right corner of “my image gallery” 3. You will be taken to an upload page. Click on “browse” 4. Upload your image. For the best results, the image should be a square and measure 195 x 195 pixels. 5. Your image will appear on the right. Click “save to gallery” 6. Click on the newly saved image. 7. From the “Image Options” dropdown menu above the image, choose “use image as avatar”. To delete an image: 1. From the image gallery on your profile page, click on the image you would like to delete 2. From the “Image Options” dropdown menu above the image, choose “delete image”. How do I tell other users about me? Your Personal Profile contains information that let other BeautyTalk users know a little about you. You have control over what information you post, and whether it is visible to all users, your "Friends," or to no one. Whatever your choice, please do not post any confidential information, or anything you don't want others to see. The “About Me” “My Top 10 Favorite Products” and “Image Gallery” sections of your profile page can all be edited by clicking on the “edit” button in those sections, or by going to “My Settings.” The information next to your avatar on your profile page (birthday, hair color, eye color, etc.) is taken from your Beauty Insider profile and can be updated by editing your profile from the Beauty Insider account page. You will see the changes reflected to your BeautyTalk profile after you have logged out of sephora.com and then logged back in. What is my Friends List? Your Friends List has three functions: If you have entered personal information on your Personal Profile page, and if you have checked the Friends Only option for Profile Privacy on your Display & Privacy Settings tab, then only people on your Friends List will be able to see your personal information. Similarly, if you have checked the Friends Only option for Online Status on your Display & Privacy Settings tab, then only people on your Friends List will be able to see when you are online or not. When you send a message in the Private Messenger, all your friends will appear in a dropdown menu that you can select from. You can then send one of them a message without having to type their user name into the Send to field. To add a user to your Friends List: 1. Go to that user’s profile page by clicking on their avatar. 2. In the gray “Contact” box, click “Add to Friends”
New Post in Operation: Welcome
How-to: Registration and Sign-in
Why do I need to register? Registration allows you to take full advantage of BeautyTalk. If you register, you'll be able to: Ask ...read more
Why do I need to register? Registration allows you to take full advantage of BeautyTalk. If you register, you'll be able to: Ask beauty questionsAnswer beauty questionsTalk to other members of the BeautyTalk community Receive e-mail notification when someone responds to a message that you’ve subscribed to Exchange Private Messages with other members Give hearts to messages you like What can I do if I don't register? As a "guest," you can search for beauty advice, and browse and read messages posted by others, but you can’t post messages of your own. How do I register? If you already have a Sephora.com login and password and you have previously written a review on Sephora.com, you do not need to register again. Just sign in with your email and password. The nickname you created to post your review will remain the same in BeautyTalk. If you have a Sephora.com login and password and you have never written a review on Sephora.com, you will need to login with your email address and create a nickname to use in BeautyTalk. Nicknames must be under 16 characters and cannot include any spaces or profanity. If you have never registered on Sephora.com, you will be prompted to do so when you post a message in BeautyTalk. What do I do if I’ve forgotten my password? Click on the "Forgot Your password?" link on the Sign In page, and enter your registered e-mail address. We will send you an e-mail with the information you need. You can also call Customer Service at 1-877-SEPHORA.
New Post in Operation: Welcome
BeautyTalk Guidelines
Welcome to Sephora’s BeautyTalk Welcome to BeautyTalk! Here, you can ask for advice, chat about your beauty experiences, and e ...read more
Welcome to Sephora’s BeautyTalk Welcome to BeautyTalk! Here, you can ask for advice, chat about your beauty experiences, and exchange ideas, tips, information, and techniques with fellow Sephora addicts. To participate in the BeautyTalk community, all you need to do is be a registered user of Sephora.com. It’s totally free and easy, we promise. When interacting on BeautyTalk, please follow our User Guidelines, Sephora Terms of Use, and the Sephora Privacy Policy, all of which are available here for reference. (Basically, it just says to play nice.) A heads up: We can modify them at anytime without notice, so be sure you keep up-to-date. What is BeautyTalk and how does it work? BeautyTalk is an online community. It is a place for discussion, asking questions, and sharing experiences. Users can post questions and answers to problems they have been encountering, search for advice, and even talk about their favorite subject with others that share the same interests. A little forums history: Because online communities feature questions, answers and feedback provided by their own users, they are unique knowledge hotspots that have the potential to reach hundreds and thousands of people at any given time. While anyone can search the Beauty Talk for information, only registered users can post new questions, answers, or comments. Additionally, members can track discussions and even receive notifications whenever new posts are made. Keep the following common-sense rules when participating in Beauty Talk discussions. Be nice. Sephora’s Beauty Talk involves participants with a wide range of beliefs and ideas about the subjects they’re discussing. We encourage an open dialogue, but require that participants remain courteous and respectful at all times. Please avoid any language that is abusive, intimidating, or discriminatory. This includes having a tone that is consistently critical, derogatory, or otherwise negative toward other clients. If we see any of the above, we will exercise our right to edit or remove any post that violates these guidelines. We can also limit or suspend the access of any participant who violates these guidelines. Have good etiquette. When posting messages, please remember that the people who read them sometimes can’t tell what you meant to say or how you intended to say it. Avoid “screaming” your thoughts in ALL CAPITAL letters. And remember that people that may not know you will read your comments. If you think your comments could be misinterpreted, they probably will be. If you think someone has misunderstood you, or has challenged your position, address it calmly in a non-threatening manner. Your moderator will be able to help, but it’s always best for the participants to work it out. Keep the peace! Additionally, while we do not set formal limits on how much you can post, voluminous posting—whether in terms of number of posts or their length—can majorly interfere with other conversations. There's room here for many points of view, so don't feel like you need to have the last word. What is my role in the online community? Everyone is essential in an online community. Without you, there wouldn’t be a community. By visiting often (and participating) you not only add to the user-created knowledge base, but you also encourage others to do the same. (Trendsetter!) If you come with your toughest beauty issues, you’ll probably be able to find someone else that has the same problem or can point you in the right direction. Then if you’re able to find a solution that works for you, you can add your own insights and experience. Chances are that you may have an answer that someone else has been seeking. Everyone wins. Remember that online communities should be fun, friendly, informative, and appropriate for everyone. Privacy. BeautyTalk is a public forum widely accessible on the Internet. Whenever participating in any online community, always remember that what you post is viewable by the general public. Please do not post any confidential or potentially embarrassing information about yourself or anyone else. Posting someone else's confidential information will result in the termination of your access to these services. Information that you should never post includes the following: Your full nameYour telephone numberYour mailing addressYour credit card number(s)Your social security numberYour Beauty Insider numberOrder numbersOther receipt information Personal email address As a registered BeautyTalk user, you get to decide what content you include in your Profile, and who gets to see it. Please familiarize yourself with these settings, located in the “My Profile” area. Best and worst practices WE LOVE WE DON’T LOVE Using a descriptive title for your posts. Using vague subject titles like “HELP!” Reading other responses before posting. Repeating information already provided. Asking for clarification when necessary. Making assumptions. Contributing to the discussion. Excessively quoting previous messages. Focusing on your areas of beauty expertise. Offering advice on unfamiliar topics. Being as concise as possible. Overwhelming readers with information. Trying to use correct spelling and grammar. Worrying if your spelling isn’t perfect. Staying on topic. Getting off topic. Remaining positive. Disparaging people. Trying to understand opposing viewpoints. Arguing with other posters. Being friendly! Using foul language or off-color humor. No solicitation. Please do not use these forums to submit or publish any marketing communication, or to advertise or solicit for any business or enterprise. Direct links to other commercial websites are inappropriate for our BeautyTalk conversations. Those postings will be removed, and can result in the suspension of your access to these services. Private Messages. As a registered user of BeautyTalk, you have access to our Private Messenger tool, which allows you to communicate with other users outside of the public message boards. Adding other users to your Friends List will make it easier to communicate with them. Adding users to your Ignore List will prevent their Private Messages from getting to you. Please note: Private Messages are subject to the same Guidelines and Terms of Use as the public message boards. If you see something inappropriate. The participants themselves do the best monitoring of a community. If you see any offensive, abusive, or otherwise inappropriate content (including posts, pictures and videos), please click on the “Report Abuse to a Moderator” link that is attached to the message. Sephora.com will not discuss one user’s actions or account with any other user. That means we won’t tell the user who filed the report, but it also means we cannot tell you what action we’ve taken. If your access is suspended. Violation of these User Guidelines or Terms of Use may result in the suspension or termination of your access to these services. If your account is suspended, you will not be able to sign in, but will instead receive a message indicating your account status. Copyright and Intellectual Property rights. By participating in the BeautyTalk, you give Sephora.com the perpetual, worldwide, irrevocable, royalty-free right and license to use this content in this service or in the marketing of this service. Participants do not have the right to copy or redistribute the content of this service outside of the message boards. More details are available in the Sephora.com Terms of Use.